Description:
According to salontoday.com, most beauty salons only keep about 33% of new clients. That’s 67% that will never return for that second visit.Let’s put that into actual numbers; if you have 600 new clients in a year, only 198 are going to make another appointment with you.That's a loss of 402 clients per year.In money terms, if each client spends $150 per visit and visits you 4times a year, you could stand to lose $241,200 per year. Ouch!
The answer is simple; keep those clients!
https://personalbeautywellness.com/knowledge_center/articles/5-steps-to-increasing-your-salon-client-base