: Add Additional Features in Your VICIDial Call Center Solution with These Ready to Use Modules
Description:
VICIDial is a known and most widely used contact center solution. It has almost all amazing features required to run a contact center. However, it misses some important features such as SMS, CRM, etc. There are many companies such as Elisiontec which offer VICIDial customization as well as custom module development. Furthermore, they have ready to use modules which are in demand by the contact centers along with some unique modules. Below is the list of available VICIDial modules which are developed by the Elision Technolab LLP:
• SMS
• Email
• Survey
• Soundboard
• Billing
• Disposition bucket
• Sticky Agent
• Custom recording
• Graphical reports
• Advanced security
• And more
Details of each of these modules are available on their official webpage http://www.elisiontec.com/vicidial-goautodial-solution/. There are 100s of companies across the globe which uses one or more VICIDial custom modules developed by Elisiontec. The modules add all required additional functionality for call center, customer support center and technical support center.
Elisiontec also offer any open source or 3rd party CRM and call center solution integration service. Once you integrate CRM and call center system, then, you don’t need to switch back and forth between the two systems. You may get all required data from any one screen either call center or CRM. The company has hands on experience with following types of integrations:
• VICIDial vTiger Integration
• VICIDial Zoho Integration
• VICIDial SugarCRM Integration
• VICIDial and custom CRM system integration
You name it and they will do it for you.
Elision Technolab LLP has a team of experienced VICIDial experts who can achieve each type of functionality by developing a custom module.
Do you want to use any of the above mentioned modules? Or do you have some custom requirement for your VICIDial solution; raise an inquiry by filling in this contact form: http://www.elisiontec.com/contact/
If you are looking for a custom contact center solution with all simple to advanced feature, check Dialshree: Contact Center solution of Elisiontec. It can work on both, cloud and the server. For more details, visit http://www.elisiontec.com/contact-center-solution
http://www.elisiontec.com
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