Home :
Technology Blogs : Effective Listening to Voice of Customer (VoC)
Effective Listening to Voice of Customer (VoC)
Added On:
Thu 27/Nov/2014
Last Updated:
Thu 27/Nov/2014
Blog Name:
Effective Listening to Voice of Customer (VoC)
Description:
Once you have established that customer service is paramount to successfully running your service business, the obvious next step is to devise systems and procedures that can help you effectively learn, combat and manage customer grievances and any shortfalls in service levels from customer expectations.
http://www.zonkafeedback.com/effective-listening-voice-customer-voc/
blog directory 
